TOH! respects and is committed to protecting your privacy. As a member-driven organization TOH! may collect personally identifiable information when you visit our site regarding your indicated interests and preferred use of the site in order to enhance the site for you, the member. Your health intake and assessment information is HIPAA protected and without your release is protected. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
TO OUR HEALTH! SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
TO OUR HEALTH! REFUND POLICY
To Our Health! offers membership packages, gift cards, online classes and a range of classes and services online and on site. Once any of these have been downloaded there is no refund.
A gift package or a reservation for on site services or classes that has been purchased can be refunded or exchanged for comparable value within 10 days of the purchase and at least 10 days before the scheduled class or service is to be delivered.
All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
TO OUR HEALTH! DELIVERY POLICY
Many items in the shopping cart are available for immediate membership benefits or as à la carte download for online classes and other items.
Other items, such as reservations for services or classes can be purchased and are delivered either online or onsite at the scheduled time. (See above for refund policy for these purchases). At this time there is no fulfillment service that requires shipping.